Mar 14, 2017 | Continuous improvement, KPI's, Lean thinking, Sales Operations, Sales Process
Most companies want to have high utilisation across their organisation, including sales. When people work a lot, a lot of work gets done. It makes sense and sounds innocent, right? Well, let’s discuss this. If a sales organisation wants to win business and meet their...
Mar 9, 2017 | Continuous improvement, Lean thinking, Management system, Sales, Sales Management
Do you think it’s possible to improve sales productivity by 100 % in one year? Do you think it’s possible to improve hit rate by over 20 %? These questions sound ambitious, I know. But this is feasible and some organisations have been able to do this. Field sales...
Mar 5, 2017 | Continuous improvement, Lean thinking, Management system, Marketing, Sales, Sales Process
I claim companies can (and should) apply Lean thinking on three levels: An approach to identify, structure and solve problems Management system Specific tools and techniques for specific functions and issues Lean was born in discrete manufacturing processes. The...
